Public Holiday: The Mutual Bank Branches and Contact Centre will be closed for the King’s Birthday Public Holiday on 9 June 2025. Scheduled payments will be made in advance on 7 June.



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Important Documents

Guides, Policies, and Terms and Conditions

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Product Disclosure Statement Part 1 - Key Features and Terms and Conditions

Product Disclosure Statement Part 2 – Schedule of Fees, Charges and Contact Details

Product Disclosure Statement Part 3 – Deposit Interest Rates

Target Market Determinations

Financial Services Guide

Credit Guide

Whistleblower Policy

Credit Card Conditions of Use

Package Terms and Conditions

Privacy Policy

Complaints Policy

Consumer Data Right Policy

Digital Wallet Terms and Conditions

Apple Pay Terms and Conditions

Google Pay Terms and Conditions

Security Tokens Terms and Conditions

Visa Secure Terms and Conditions

Sponsorship Policy

Privacy Notice

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Any advice or information on this site does not take into account your personal objectives, financial situation, or needs and you should consider whether it is appropriate for you. Please review our Product Disclosure Statement, Target Market Determinations, Terms and Conditions, Financial Services Guide, and Credit Guide before deciding to acquire a product.

Eligibility and lending criteria, conditions, fees, and charges apply to all loans. Interest rates, fees, and charges may change without notice. Information is current as at date of appearance and is subject to change. We use reasonable efforts to provide accurate and up to date information. However, mistakes may still occur from time to time and we cannot guarantee that this website is free from any errors, inaccuracies or omissions. Maitland Mutual Limited trading as The Mutual Bank ABN 94 087 651 983 AFSL/Australian credit licence 238139.

The Mutual Bank acknowledges the Traditional Custodians of Country across Australia and recognises their continuing connection to lands, waters and communities. We pay our respects to Aboriginal and Torres Strait Islander cultures and to Elders past and present.