Public Holiday: The Mutual Bank Branches and Contact Centre will be closed for the King’s Birthday Public Holiday on 9 June 2025. Scheduled payments will be made in advance on 7 June.
Keeping track of your money is easy with Mutual Alerts.
Alerts can be sent as an email or text message on your phone to advise you about a range of actions on your accounts, such as when your pay is credited, or a car payment is debited.
Some of your Mutual Alerts options:
- Account balances on a regular frequency
- When your account balance falls within a nominated range
- Deposits to your account, such as your salary
- Withdrawals on your account
- Unsuccessful recurring payments
- Maturing Term Deposits
If you would like to activate Mutual Alerts you can do so by logging into your Internet Banking.
Go to Settings>Alerts >Create alert >Select the account you want the alert set up on from the drop-down menu>Choose type of alert you require from the drop-down menu>follow prompts if further details of the alert are required>Choose mobile or email>submit password>save.
We are here to help. If you need assistance setting up Mutual Alerts, please call us on 1300 688 825 or visit one of our branches.