Public Holiday: The Mutual Bank Branches and Contact Centre will be closed for the King’s Birthday Public Holiday on 9 June 2025. Scheduled payments will be made in advance on 7 June.
Your CGU Building Insurance covers the home you live in, plus any other buildings on your property – like sheds and garages. You’ve got three options for your Building Insurance.
Theft & vandalism: Damage to your home from robbery and vandalism, including stolen keys.
Flood, storm & storm surge: Cover for damage to your home caused by flood, rainwater run-off, storm surge and tsunami.1
Rebuilding your home: CGU pays to repair or rebuild your home up to the insured amount if it’s damaged by a covered event.
Fire: Cover for loss and damage to your home and items caused by fire (including bushfire).
Temporary accommodation: If your home can't be lived in after a covered event, CGU pays for temporary accommodation.2
Liability for injury or damage: Cover for your legal liability in some situations if someone’s injured or their property’s damaged (up to $20m).3
Accidental Damage: Add cover for damage to your home from unintentional mishaps, like putting a hole in the wall while moving furniture.
Motor burnout: Add cover for electric motor burn out in fixtures and permanently fixed appliances like air con and dishwashers, including parts and labour.4
Choose Building Plus when you're getting a quote. Building Plus gives you:
✓ A Safety Net of an extra 25% on top of your sum insured, if your home needs to be rebuilt or repaired.
✓ Plus, 2 years’ temporary accommodation if you can’t live in your home, instead of 12 months with Building Insurance Standard.
✓ Plus, higher limits on some inclusions, like food spoilage and landscaping.
This table compares the cover CGU provide under the types of insurance and levels of cover they offer. The amount and extent of cover, including additional benefits and optional benefits, may also vary depending on the cover selected. For detailed terms, conditions, limitations, and exclusions, please read the Product Disclosure Statement.
Cover |
Building Plus |
Contents Plus |
Building Standard |
Contents Standard |
Cover for loss or damage to Your Home and Contents |
||||
| Accidental breakage of glass | y | y | y | y |
| Animal damage | y | y | y | y |
| Deliberate or intentional act | y | y | y | y |
| Earthquake | y | y | y | y |
| Escape of water or liquid | y | y | y | y |
| Explosion | y | y | y | y |
| Fire | y | y | y | y |
| Flood or Rainwater Run-off | y | y | y | y |
| Impact | y | y | y | y |
| Lightning | y | y | y | y |
| Riot or civil commotion | y | y | y | y |
| Storm | y | y | y | y |
| Storm Surge or tsunami | y | y | y | y |
| Theft or attempted theft | y | y | y | y |
| Accidental damage – at Your Home Optional | y | y | Optional | Optional |
| Electrical motor burnout Optional | y | y | Optional | Optional |
| Cover for liability | y | y | y | y |
Additional benefits |
||||
| Accidental damage for Contents in transit to new home | x | y | x | y |
| Buying a new home | y | x | y | x |
| Contents away from Your Home | x | y | x | y |
| Contents in storage | x | y | x | y |
| Contents in the open air | x | y | x | y |
| Contents in transit | x | y | x | y |
| Food spoilage | x | y | x | y |
| Funeral expenses | y | y | y | y |
| Identity theft | x | y | x | y |
| Landscaping | y | x | y | x |
| Locating the cause of damage | y | x | y | x |
| Meeting building regulations | y | x | y | x |
| Mortgage discharge costs | y | x | y | x |
| Moving to a new home | x | y | x | y |
| Owner fixtures – Strata scheme | x | y | x | y |
| Professional and rebuilding fees | y | x | y | x |
| Removal of debris | y | y | y | y |
| Replacement of keys and locks | y | y | y | y |
| Safety net | y | x | x | x |
| Storage costs | x | y | x | y |
| Students living away from Home | x | y | x | y |
| Temporary accommodation | y | y | y | y |
| Visitors’ belongings | x | y | x | y |
Optional benefits |
||||
| Accidental damage – at Your Home | Automatically Included | Automatically Included | Optional | Optional |
| Electrical motor burnout | Automatically Included | Automatically Included | Optional | Optional |
| Portable Contents – away from Your Home Optional Optional | x | Optional | x | Optional |
| Valuable Contents – inside Your Home | x | Optional | x | Optional |
WHY US
The Mutual Bank has been supporting our local community with trusted banking for over 135 years
We’re proudly member-owned, which means we exist to benefit you - not external shareholders. Whether you're opening your first account or planning for the future, we’re here with genuine service, great-value products and the kind of care only a mutual can offer.
Yes, you can. The calculation provided is just a guide. It's your responsibility to ensure your home is insured for its full replacement value. However, if you insure your home for more than the cost to repair, replace, or rebuild, CGU will only pay the actual cost of repairing, replacing, or rebuilding.
Accidental damage cover protects you when unexpected mishaps occur around your home. For instance, if you accidentally put your foot through the ceiling while in the roof. Whether your building is covered depends on your policy. Accidental damage cover can be added as an optional benefit to your Building Standard policy. If you upgrade to Building Plus, it’s automatically included.
Yes, you can choose who repairs your home. However, if you decide not to use one of CGU’s partner repairers, they won't be able to guarantee the workmanship or repairs that are completed, nor assist in managing the repairer regarding timeframes or quality. CGU will also only pay you the fair and reasonable amount that the repairs should cost.
The changes you can make to your policies using your online account depend on the specific policies you hold.
For example, if you have a Comprehensive Car Insurance policy, you can:
- Add/edit the car's VIN
- Add/remove a windscreen option
- Add/remove a hire car
- Add/remove drivers
- Add/remove the car's credit provider
- Amend your excess
- Amend your sum insured
- Change and view your risk address
- Change kilometres driven/garaging
- Change the address where the car is kept
- Change your car's number plate details
- Switch from agreed value to market value
For more information about what changes you can make to your policy, please contact CGU on 13 24 81.
We're here to help you
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Important information
1 CGU don’t cover actions of the sea, such as tides and waves.
2 If you have Building Insurance with CGU Insurance, and you own and live in your home, CGU covers the costs for temporary accommodation that CGU agrees are reasonable and appropriate for you. Additional limits, exclusions and conditions apply.
3 Cover applies if the incident happens at your home (under Building insurance).
4 CGU covers motors for up to 15 years after they were made, provided they are not covered by a warranty or used in your business.
Excesses may apply. Refer to your Certificate of Insurance. For detailed terms, conditions, limitations, and exclusions, please read the Product Disclosure Statement.
The information on this website is general advice only and does not take into account your individual objectives, financial situation or needs ("your personal circumstances"). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant Product Disclosure Statement. The Product Disclosure Statement and Target Market Determinations are available from CGU website here.
