Public Holiday: The Mutual Bank Branches and Contact Centre will be closed for the King’s Birthday Public Holiday on 9 June 2025. Scheduled payments will be made in advance on 7 June.



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Mutual App

Keep track of your banking with the convenience of the Mutual App on your iOS or Android device

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The Mutual App allows Members who are registered for Internet Banking to access their banking from the convenience of their smart phone. 

The Mutual App allows Members to access our most popular products and services:

Security features for Members include:

  • Use a biometric login, pattern or PIN

  • Change your Internet Banking password

  • Reset your Mutual Visa Card PIN

  • Temporarily lock your Mutual Visa Card 

To login to the Mutual App you will need to use your Internet Banking User ID and password. If you do not have an Internet Banking User ID and password, please call our Contact Centre on 1300 688 825 or email info@themutual.com.au for assistance.

Important: The Mutual Bank will never ask you to transfer money to keep it safe or request your online banking passwords, one-time security codes, PINs, or tokens over the phone. 

Learn more about The Mutual

Important Information

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Any advice or information on this site does not take into account your personal objectives, financial situation, or needs and you should consider whether it is appropriate for you. Please review our Product Disclosure Statement, Target Market Determinations, Terms and Conditions, Financial Services Guide, and Credit Guide before deciding to acquire a product.

Eligibility and lending criteria, conditions, fees, and charges apply to all loans. Interest rates, fees, and charges may change without notice. Information is current as at date of appearance and is subject to change. We use reasonable efforts to provide accurate and up to date information. However, mistakes may still occur from time to time and we cannot guarantee that this website is free from any errors, inaccuracies or omissions. Maitland Mutual Limited trading as The Mutual Bank ABN 94 087 651 983 AFSL/Australian credit licence 238139.

The Mutual Bank acknowledges the Traditional Custodians of Country across Australia and recognises their continuing connection to lands, waters and communities. We pay our respects to Aboriginal and Torres Strait Islander cultures and to Elders past and present.