News

Scams Awareness Week is back from 24–28 August 2026, and this year we’re once again taking our message even further into the community.  This year’s theme, “No one’s just a number”, puts a human face to the scale of the problem. Behind every scam report is a real person, someone who has had money, time or trust stolen.  Last year, we held our first successful Tea and Tips scam awareness event, bringing customers together for an open conversation about scams, how they happen, who they target, and how to stay safe. The response was overwhelmingly positive, with attendees taking away practical information to help protect themselves and their loved ones.  This year, we’re continuing that momentum with a local event designed to open up the conversation, raise awareness, and empower our community to take action. The more we talk about scams, the more we can help others recognise the warning signs and feel confident to speak up.  What’s Happening This Year?  Our team will be hosting “Tea and Tips: Staying Safe from Scams”, a special event on Wednesday 26 August from 10.00am to 11.30am at Easts Leisure and Golf Club, 2 Tenambit Street, East Maitland NSW 2323.  Hosted by our CEO, Mark Williams, the event will feature members of our team sharing real-life scam stories and practical ways to protect yourself and your loved ones.  Attendees will also receive helpful take-home resources to continue the conversation with friends, family and loved ones.  Why It Matters  Scams can happen to anyone. In 2025, Australians made 481,523 scam reports, with total combined financial losses of $2.2 billion. Of those reports, 274,577 Australians were scammed.  While the biggest losses came from investment scams, payment redirection scams, romance and relationship scams, and remote access scams, we have also seen the growing impact of buy/sell scams and impersonation scams. These scams often involve criminals posing as trusted organisations, such as banks, government agencies, or telecommunication providers. These figures show just how sophisticated and widespread scams have become.  Scammers often create a sense of urgency, pressure people to act quickly, and make communications look like they come from organisations, suppliers or people we know and trust. That’s why the national campaign encourages three simple steps for any scam, in any situation: Stop. Check. Protect.  Stop. Take a moment before giving money or personal information to anyone.  Check. Make sure the person or organisation you’re dealing with is real. Use contact details you have found yourself, not details provided in a message.  Protect. If something feels wrong, act quickly. Contact your bank immediately if you think you’ve lost money or shared financial details, and report the scam to Scamwatch.  By sharing stories and starting conversations, we can help others spot scams before they happen. We want our customers to feel confident, informed and supported.  How You Can Get Involved  Attend our Tea and Tips event. RSVP by Wednesday 19 August here or by calling us on 1300 688 825.  Talk about scams. Sharing experiences helps others recognise the signs and feel less alone.  Stop. Check. Protect. Take a moment, verify who you’re dealing with, and act quickly if something feels wrong.  We’re proud to be part of this national campaign and invite all customers to join us in making our community safer. 

We’re excited to announce a new partnership with two of the biggest names in women’s rugby league - Yasmin Clydsdale and Olivia Higgins. Both are standout players in the National Rugby League Women’s (NRLW) competition, playing for the Newcastle Knights after being raised in the Hunter. They are proud Jillaroos representatives, and now they’re joining The Mutual Bank family. We’re proud to champion women in sport and strengthen our connection to the communities we serve. Yasmin, captain of the Newcastle Knights, is a force on the field in the second row. Her sporting journey includes representing Australia in Rugby Union before making her mark in rugby league at the Roosters, Knights and representing NSW in the Sky Blues and Australia in the Jillaroos. Raised in Cardiff South and now living in Scone, Yasmin is a qualified high school teacher who is currently devoting all her energy to sport. She’s also a co-founder of Future Fierce Academy, a program dedicated to empowering female players of all ages. Olivia, also a three-time NRLW premiership winner alongside Yasmin and NSW and Australian representative, brings her own impressive credentials. Olivia made her test debut in 2024 and was part of the winning national side again this year. A Raymond Terrace local and former All Saints Maitland student, Olivia now teaches at Newcastle High and shares Yasmin’s passion for developing the next generation of players as her business partner in Future Fierce Academy. We’re thrilled to have Yasmin and Olivia represent The Mutual Bank and can’t wait to share some exciting promotions and content featuring the duo in the coming months.

The Mutual Bank is proud to be the presenting partner of Maitland Riverlights 2025, a spectacular celebration of culture, creativity and community spirit in the heart of the Hunter. Maitland Riverlights is more than just a festival. It’s a vibrant, family-friendly event that brings people together to connect, share stories and celebrate diversity. It perfectly aligns with our ethos of supporting regional prosperity and creating inclusive experiences for all. The program will feature an exciting array of cultural workshops, live performances and interactive activities held across various locations throughout the city of Maitland. Our CEO, Mark Williams, said Maitland Riverlights is a truly magnificent event that brings our community together to connect, swap stories and share joy. “Events like Maitland Riverlights energise our city centre, support local businesses, and contribute to the vibrancy and economic growth of our region,” said Mark. “We’re thrilled to help shine a light on Maitland and everything that makes it such a special place to live, work and visit.” Save the Date! Get ready for a week-long celebration from Tuesday 7 October and culminating with the main event on Saturday 11 October. More details about the program will be released closer to the date but you can stay up to date by visiting the Maitland City Council website: https://www.maitlandriverlights.com.au/. We can’t wait to see you there!

The Mutual Bank was proud to support Maitland and Kurri Kurri Hospitals in celebrating NAIDOC Week 2025, held from 6-13 July. This year’s national theme, “The Next Generation: Strength, Vision and Legacy,” placed local Aboriginal and Torres Strait Islander youth at the heart of the celebrations. This year marked the 50th anniversary of NAIDOC Week, and the opportunity to spotlight the strength, resilience, and leadership potential of young Indigenous community members. Leading the way were School-Based Trainees—Annaliese Schonig-Jenkinson (Annie), Tahlia-May Massie, and Lilly Buckland—who played key roles in organising the week’s events. Annie also proudly served as the Master of Ceremonies for the launch. Kirsten Lawrence, Acting Clinical Nurse Educator – Cultural Safety for Maitland and Kurri Kurri Hospitals, coordinated engagement with local schools, facilitating cultural activities including traditional basket weaving and dance workshops. Students from Maitland Public School participated with great pride, performing their first-ever cultural dance for hospital staff and families. Teacher, Dave Wells, expressed his pride in the students, noting their enthusiasm and commitment. The school’s choral group was also invited back to perform at a future hospital event. Our Chief Member Officer Matthew Dunnill said The Mutual Bank was proud to sponsor the cultural engagement activities. “Supporting the next generation to carry forward cultural knowledge and pride is something we’re honoured to be part of,’ he said. Special guests included CEO of Mindaribba Local Land Council, Tara Dever, staff from Bungaree and Aunty Lorraine Martyn and Aunty Lorraine Dederer who performed the cake cutting with Annie. Learn more about National NAIDOC Week and The Mutual Bank’s Sponsorship program.

The Mutual Bank is excited to announce its continued sponsorship of the High School Teams Challenge in the lead up to Newcastle Surfest. The teams challenge taking place on Thursday, 8 May and Friday, 9 May 2025 at South Bar Beach and draws talented young surfers from across the state. Open exclusively to NSW high schools, the competition features both boys’ and girls’ divisions, with teams of up to five surfers. The event provides a fantastic platform for young surfers to showcase their skills and teamwork – all at the start of the internationally renowned Surfest competition to be held in June. Surfest sees some of the world’s best up-and-coming surfers descend on the iconic surf break of Merewether in Newcastle as they look to qualify for the 2026 Championship Tour (CT) as Newcastle hosts the first event of the 2025 WSL Challenger Series. Matthew Dunnill, Chief Member Officer at The Mutual Bank, said the teams challenge surfing event was always a highlight on the Hunter-based bank’s sponsorship calendar. “The Mutual Bank High School Teams Challenge is a great opportunity for young surfers to gain invaluable experience and demonstrate their talent,” he said “We are proud to support an event that aligns with our commitment to helping people thrive.” There is no entry fee for the event and prizes will be awarded to schools that reach the final, with the format to include two non-elimination rounds before the knockout rounds begin. Each team can have a maximum of 5 surfers with only 3 surfers competing in each heat. Surfest is the largest surfing festival in the Southern Hemisphere, bringing together amateur and professional surfers for 17 days of thrilling competition.